Prime Scales Reviews

Prime Scales has an overall rating of 1.3 based on 13 reviews. Customer feedback on Prime Scales is mixed.

1.3/5.0

13 reviews

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1 Star

9

All Prime Scales Reviews (13)
hello_regina005
May 24, 2026
"Prices felt a little steep!!!"
I didn’t feel like I got much value for the money!!! The prices seemed a bit high for what I received, so I left feeling kind of disappointed!!!
joseph_Sharp91
April 23, 2026
"Not exactly the most dependable scale"
I really wanted this scale to be useful, but it keeps giving me different readings that don’t seem accurate. Kind of defeats the whole point of a scale, but sure.
nicolepoplar0115
March 29, 2026
"This scale couldn’t make up its mind"
I bought a scale from prime-scales.com give me a break — it kept showing different weights for the exact same item. I tried calibrating it more than once, but it was still off. Frustrating and definitely not what I expected.
SERRANO
March 24, 2026
"Support felt slower than what I’m used to"
I reached out to tech support hoping for a quick fix, but it took a while to hear back, and even then my issue wasn’t really resolved. Compared to other services I’ve used, the support just felt a bit slow and not very helpful.
Yvonne.craig
March 12, 2026
"Calibration help, was useless"
I reached out asking for help with calibration, and the replies were really slow, with not much useful info at all. It was frustrating, and I don’t think I’d buy from them again
JosephNeuenfeldt_51
February 17, 2026
"The whole order was just a mess"
I placed an order i kind of wish I hadn’t. The checkout part was totally fine, but after that it just got annoying, really annoying. I barely got any updates and had to keep reaching out to ask what was going on. Shipping took longer than I expected, and the whole process felt all over the place, just really unorganized. Not a good ordering experience for me at all
Virginia_smith81
January 17, 2026
"Confusing to use and kind of frustrating"
I tried using prime-scales.com the other day, or maybe it was earlier this week, and I had a annoying time with it. I was just trying to find some basic info, but I kept ending up clicking around in circles. A few pages weren’t very clear, and comparing things wasn’t as simple as I expected. Maybe I caught the site at a weird time or I was just not following it right, but it felt confusing from the start and I never really got comfortable using it.
Martina.willis
January 04, 2026
"Works, but feels cheap and support was frustrating"
I ordered a scale from prime-scales.com and, to be fair, it does work. But the build quality just doesn’t feel great. The plastic casing has a bit of flex to it, and one corner doesn’t sit completely flat on my counter, which makes it feel cheaper than I expected.
For the price, I thought it would feel sturdier. I also got the runaround when I brought it up, like nobody really wanted to take ownership of the issue. It’s usable, so I’m not calling it a total loss, but I don’t have much confidence it’ll hold up with daily use.
hello_james961
December 31, 2025
"warranty and returns were a headache"
dealing with the warranty and return process was way more frustrating than it should’ve been. it felt like a hassle from start to finish, i don’t see myself ordering from them again.
hello_charles747
December 24, 2025
"I wouldn’t bother with their customer service again"
I tried reaching out about my order, it was frustrating. The replies took forever, and when they finally got back to me, they didn’t really answer my questions. It felt to me like they were just trying to get me off the chat as quickly as possible. Based on my experience, I wouldn’t use them again.
KathyMyrick_01
December 22, 2025
"Not much to pick from"
I was looking for a specific scale and the selection was limited. The site also felt like it only works when it wants to, which made the whole thing more annoying than it needed to be. I ended up buying from somewhere else
michael.Stone
December 16, 2025
"Crushed box and no one followed up"
I was annoyed when this arrived. The box was all crushed and barely taped shut, and the scale was just sliding around inside with hardly any padding. I expected way better packaging than that. What made it more frustrating is that I never got any follow-up or check-in about it, so it kind of felt like they just didn’t care.
rachel_Grey91
December 15, 2025
"I ordered from prime-scales.com and like..."
I ordered from prime-scales.com and like, the product was fine once it finally showed up. No real issue there. But the shipping... yeah, it was way slower than I expected. The tracking just sat there for days with no updates, so I was kind of just waiting and wondering what was going on. Not a total disaster or anything, but frustrating, especially if you actually need the item soon. I’d probably think twice before ordering again.
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